Cafeteria Supervisor

Join FirstHealth of the Carolinas: Your Path to a Rewarding Career

Are you looking for a career where you can make a real difference? FirstHealth of the Carolinas, a nationally recognized health care system in central North Carolina, offers you the opportunity to be part of a dynamic and innovative team. With four hospitals and over 600 beds, we provide cutting-edge heart care at the Reid Heart Center, the region’s only dedicated heart and vascular center. Our expanding health system includes more than 6,200 employees across 75 locations in a 15-county service area. We are proud of our numerous accolades for patient care and outcomes from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Why Choose FirstHealth of the Carolinas?

At FirstHealth, we prioritize your professional growth and personal well-being. Here’s what’s in it for you:

• Comprehensive Benefits: We offer a robust benefits package designed to support your health, education, and financial security.
• Health and Wellness: Enjoy a free gym membership at one of our seven FirstHealth Fitness Centers to stay active and healthy.
• Educational Assistance: Through FirstU, pursue your academic or professional development goals with our educational assistance programs.
• Exclusive Discounts: Save money on quality offerings with exclusive employee discounts through PerkSpot.
• Retirement Savings: Build your financial future with our competitive retirement savings plan, including an employer match.

As the Cafeteria Supervisor, you ensure high-quality food service across all areas, enhance customer and employee satisfaction, and maintain compliance with legal standards. You collaborate with managers to improve service, promote diversity, and lead recruitment, training, and development of Retail staff to build a strong team.

• Facilitate effective communication with patients, physicians, visitors, peers, and others, ensuring clarity and professionalism in both verbal and written interactions.

• Communicate promptly and appropriately with Administration, departmental staff, and colleagues to support workflow and informed decision-making.

• Make timely decisions while considering the impact on patient care, financial resources, employee relations, public perception, and departmental priorities.

• Oversee and monitor the quality of services provided, implementing corrective actions or enhancements when necessary.

• Evaluate the work environment and take proactive steps to promote employee satisfaction and engagement.

• Provide coaching, counseling, and performance evaluations for employees, addressing disciplinary matters in alignment with FirstHealth policies and values.

• Accurately document and report relevant information in a timely manner.

• Offer instruction, guidance, and advice to others in an appropriate and constructive manner.

• Adhere to established safety and infection control protocols to ensure a secure environment.

• Utilize equipment and supplies efficiently and responsibly.

• Deliver services with a focus on the specific needs and preferences of the recipient.

• Apply effective problem-solving strategies to plan and execute services

• Proficient in equipment usage, product knowledge, and preparation methods within an institutional kitchen setting.

• Skilled in computer applications, including word processing and spreadsheet software.

• Trained in HACCP principles and comprehensive food handling practices.

• Ability to lift 50 + pounds. Work in warm humid conditions. Stand and walk repetitively.

Working Conditions: 

• Includes institutional kitchen operations, cafeteria serving lines, dining room service, meeting attendance, and office management.

• Requires specific physical capabilities such as above-average agility, dexterity, and the ability to walk, stand, bend, or carry moderately heavy items for extended periods.

Our Commitment to You

We are dedicated to creating the best workplace in healthcare. Join us at FirstHealth of the Carolinas and be part of a team that values your contributions and supports your career aspirations. Together, we can achieve excellence in patient care and make a positive impact on our community.