High School Registration Coordinator

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

FirstHealth is seeking a motivated and detail-oriented high school student to assist with registration and administrative tasks. This role is an excellent opportunity to gain valuable experience in organization, communication, and teamwork while contributing to the smooth operation of our registration processes.The Registration Coordinator is responsible for registration of patients, verification of insurance benefits, pre certifications and verification of demographic information.  

• Manage patient registration processes accurately and efficiently.

• Verify insurance benefits and ensure pre-certifications are completed as required.

• Update and confirm accurate demographic information for all patients.

• Collect and process payments, ensuring proper posting to patient accounts.

• Assist patients with financial assistance applications when needed.

• Maintain compliance with organizational and regulatory requirements throughout the registration process.

This position is deemed *essential *. Essential staff are expected to report to work during inclement weather.

Bilingual skills preferred. Must be currently enrolled in High School.  Able to work weekends, holidays and shift rotations as needed.

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of this position: 

• Understanding of medical terminology.  

• Strong attention to detail and time-management skills.

• Excellent verbal and written communication abilities.

• Basic proficiency in using computers and software like Microsoft Office or Google Workspace.

• A positive attitude, reliability, and a willingness to learn.

Working Conditions/Physical Demand 

Primary office environment/workstation.  Potential exposure to communicable disease.  

• Stooping: Bending the body downward and forward by bending the spine at the waist. 
• Crouching: Bending the body downward and forward by bending the legs and the spine 
• Standing, walking and sitting for extended periods of time 
• Medium physical effort is required in lifting up to 40 pounds with frequent lifting and/or carrying of objects weighing up to 20 pounds. 

Essential Sensory Requirements:  

• Talking: Expressing or exchanging ideas by means of the spoken word; able to read, write, speak and comprehend the English Language. 
• Hearing: Perceiving the nature of sound by ear.
• Acuity, Far: Clarity of vision at 20 feet or more. Acuity, Near: Clarity of 20 inches or less 

Exposure to Hazards: 

• Constant exposure to chemicals, infectious, electrical and fire hazards. Exposure to blood and body fluids requiring Biohazard protection. 

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.