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VP of Operations

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Location: Pinehurst, North Carolina Facility: 10 - MRH/Corporate Department: ADMINISTRATION Schedule: Full Time: 40 hrs/wk Shift: Day Shift Hours: Various Job ID: 2025-17670

Position Summary

The Vice President of Operations is responsible for direct oversight of support services at Moore Regional Hospital and regional ancillary services of Imaging, Laboratory and Emergency Managment across FirstHealth of the Carolinas communities.

This role is also responsible to the FirstHealth Chief Operating Officer. Additionally, the VP of Operations has matrixed accountability for shared support and ancillary services of Imaging, Laboratory, Guest Services , Emergency Management, Environmental Services, Public Safety and Food and Nutrition - in partnership with system functional leaders and campus Presidents.

As a member of the FirstHealth of the Carolinas administrative team, this role will provide operational support and collaborative leadership interacting with strategy and finance for business development and reporting, capital equipment planning, facility planning while also supporting campus Presidents and service line leaders for patient centered care and program development growth and implementation.  This role will support key executives in the emergency department and hospitalist domain structure and develop strong collaborative physician relationships to assure priority alignment. As a leader within a community health system, this role will be responsible for championing and supporting a healthy and vibrant learning culture with engery and enthusiasm.

The VP of Operations will partner with the FirstHealth administrative team to lead, implement and ensure growth of FirstHealth, using lean methodology and philosophy to shape optimal care model planning and implementation, patient care experience, employee engagement, quality and safety, and cost management and efficiency initiatives. Together with leaders across FirstHealth, the VP of Operations will develop a culture that drives quality and safety as its priority and shares responsibility for compliance with regulatory bodies.

Addiitonally this role works to ensure and develop appropriate community relationships to enhance FirstHealth's engagement and contributions to the local community, including community connections that align with our core purpose - To Care for People and our FirstHealth for All initiatives. This may include representing the organization in the community through various civic and social organizations as well as in national, state and local health care association boards, consumer groups and other related health care agencies.

Qualifications

Masters degree in Business or Healthcare Administration required. 

7+ years of progressive healthcare leadership required.

5+ years of ancillary leadership experience in a regional acute care hospital required.

3+ years of executive experience required.

Progressive health system experience preferred. Clinical expertise or knowledge preferred.

American College of Healthcare Executives, Fellow required.

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