Registration Coordinator

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare. 

Position Summary:Summary: Responsible for registration of patients, verification of insurance benefits, pre certifications and verification of demographic information. Responsibilities also may include financial assistance referrals and financial assistance as needed. This person will also be responsible for cash collection and cash posting receipts. PSR may also be required to work various shifts including weekends and holidays. PSR may be responsible for paging various code situations and must be knowledgeable in Safety policies and procedures. Bilingual skills preferred.

Montgomery Campus/Richmond Campus/Hoke Campus: Other duties may include assistance in prepping charts and various other office duties as required by supervisor. Individuals will make announcements on the overhead paging system including emergencies. This person will contact relevant parties through the paging system. Additional duties also include being responsible for answering the main switchboard.

Responsibilities will also include payment collection and posting, and financial assistance applications as needed.

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of this position:

Education/formal training/licenser/certification/experience:

High school graduate (or equivalent). Understanding of medical terminology. Two years' experience in a medical-related field preferred.

Additional Skills:

Strong verbal communication skills. Effectively able to manage multiple tasks in an organized manner. Must be able to type 35 wpm and be computer literate. The candidate/employee must be committed to excellent customer service when dealing with all types of patients, internal and external.

Working Conditions/Physical Demand

Primary office environment/workstation. Potential exposure to communicable disease.

1. Stooping: Bending the body downward and forward by bending the spine at the waist.
2. Crouching: Bending the body downward and forward by bending the legs and the spine
3. Standing, walking and sitting for extended periods of time