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Clinic Office Assistant

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Location: Southern Pines, North Carolina Facility: 66 - Physician Group Clinics Department: FHCM SOUTHERN PINES Schedule: Full Time: 40 hrs/wk Shift: Day Shift Hours: 40 Job ID: 2025-17630

Overview

· Experience with practice management systems.

· Office automation skills.

· Extensive knowledge of CPT and ICD-10 coding and insurance reimbursement.

· Strong interpersonal and verbal communication skills.

· Good organizational skills.

· Committed to and demonstrates excellent customer service when dealing with all types of

customers.

Responsibilities

Manages scheduling of appointments. Checks patients in and out and uses accurate and appropriate ICD-10 and CPT codes. Registers patients, payments, collects co-payments. Maintains current database of patients demographics and billing information. Verifies insurance eligibility.  Processes patient referrals for tests and referrals to specialists.

Qualifications:  High School graduate. One year technical college.  Three years of experience in physician office with medical billing experience may be accepted in lieu of formal training. Experience with practice management systems, EMRs; office automation skills, and insurance reimbursement. 

Qualifications

Qualifications:

The following, or equivalents, are the minimum requirements necessary to perform the essential

functions of the position.

Education/formal training/licensure/certifications/experience:

High school graduate. One-year Technical College or certification preferred.

Three years' experience in a medical practice office with medical billing experience may be

accepted in lieu of formal training.

Additional Skills:

· Experience with practice management systems.

· office automation skills.

· extensive knowledge of CPT and ICD-10 coding and insurance reimbursement

· strong interpersonal and verbal communication skills

· good organizational skills.

· Is committed to and demonstrates excellent customer service when dealing with all types of

customers.

Working Conditions:

· Clinic environment and during regularly scheduled clinic

hours Potential for exposure to communicable diseases

· Fast moving, frequent interruptions

Physical Requirements:

Ability to access all areas of the facility; ability to sit for extended periods of time; visual and

hearing acuity; ability to communicate effectively with co-workers, patients, and physicians both

verbally and written

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