Clinic Manager

• Travel to all onsite clinics and report to OH Program Manager., Frequentinterruptions,multipledeadlinesfrommultiplesources.Fast paced
• Manages operating and capital budget expenditures and effectively corrects discrepanciesin atimelyfashion.

• Ensures accreditation standards, licensing and regulatory requirements for NHSC, CLIA, OSHA, Radiation Protection, HIPAA, OIG, andothersasrequiredby
• Federal orStatestatuesandasapplicabletothatspecificclinicsite.Develops, recommends, and implements policies and procedures for the clinic inconjunction with all FHPG with supervision, assistance, and monitoring from clinicadministration.
• Hires, trains, counsels, coaches, and supervises staff with assistance from FH HumanResourcedepartmentand FHCassociated guidelinesand policies.
• Resolves patient complaints/concerns and reports appropriately to clinic administratorsandFHMRHRiskManagement; identifiesthoseareaswhereprocessescouldbechangedtoassistinpreventingon-goingcomplaintsof this nature;correctsand monitors.
• Implements,monitors,andimproveseffectivereimbursementprocedures,includingCPTand ICD-10 coding, in compliance with established third party billing regulations,federal,state, commercial.
• Supports all administrative efforts regarding FHPG Compliance Plan, its implementationand ongoing maintenance.Maintenance is defined as staff education, audits, and pre andposttestingwere applicable.
• Manages assigned work queues and in-baskets in Epic.Monitors errors and appliescorrectionsthrough education of staff,etc. where needed.
• CollaborateswithCentralBillingOfficeregardingaccounts,outstandingbalances,financialplanning, andcollections.
• Monitors all operational processes throughout the clinic, identifying negative trends,patterns, and patient quality care issues; implements appropriate correction,documentation,andfollow-upmonitoring.  UtilizesPDCAwhenappropriate.
• Monitors and coordinates the correct, accurate collection of co-pays and any over thecounter payments, end of day balancing, and deposit functions, meeting compliancestandards.
• Facilitates clinic growth through efficiencies and easy effective access while reducingwaittimes andno showsituations.

Financial/analyticalskills.Excellentverbalandwrittenskills.Excellentcustomerserviceskills. Extensive knowledge of insurance rules, including but not limited to reimbursement, thirdparty payers, pre-certification, ICD-10 and CPT coding.Ability to lead others. Maintain strictconfidentialityofmedical,financial,andstaffrelatedinformation.Abletoperformseveral tasksatonceinanorganizedmanner.Extensiveknowledgeofvariousmedical softwaresystems.

Strongorganizationalandpeopleskills. StrongsenseofCustomer Service

Minimum of four years’ experience in physician practice includingsupervisoryresponsibilities.Prefer at least 3 years of clinical experience Occupational Health or Convenient Care.

Graduate of accredited school of nursing. Valid NC CMA/LPN License

Required Certifications or must obtain with 90 days or hire:

• Department of Transportation (DOT) urine collector
• DOT Breath Alcohol Tester
• Certified Occupational Hearing Conservationist

Certified National Institute for Occupational Safety and Health Spirometry

AdditionalSkills:

Financial/analyticalskills.Excellentverbalandwrittenskills.Excellentcustomerserviceskills. Extensive knowledge of insurance rules, including but not limited to reimbursement, thirdparty payers, pre-certification, ICD-10 and CPT coding.Ability to lead others. Maintain strictconfidentialityofmedical,financial,andstaffrelatedinformation.Abletoperformseveral tasksatonceinanorganizedmanner.Extensiveknowledgeofvariousmedical softwaresystems.

Strongorganizationalandpeopleskills. StrongsenseofCustomer Service. 

PhysicalRequirements:

Ability to access all areas of the facility; ability to sit for long periods of time; visual and hearingacuity.Abilitytotraveltofacilitiesotherthan maincampus.