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Patient Care Secretary

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Location: Facility: 40 - Regional Services Department: PALLIATIVE CARE SERVICES Schedule: Half Time: 20 - 29 hrs/wk Shift: Day Shift Hours: Flexible Job ID: 2025-17322

Overview

*Assist with front desk secretarial tasks to include answering the phone, completing referrals, contacting patients/families to provide education on services, scheduling, completing statistics, filing.

Responsibilities

  • Good customer service and interpersonal skills with the ability to exercise discretion and good judgment.
  • Processes information quickly and accurately.
  • Calm, efficient and organized.
  • Ability to work well with others.
  • Ability to communicate effectively with a wide range of age groups, ethnic, educational and socioeconomic backgrounds.
  • Personal computer/office automation and typing skills. Knowledge of word processing.
  • Familiarity with basic office practices and procedures.
  • Demonstrates accurate and correct grammar in verbal and written communication.
  • Proficient in verbal and written communication.
  • Displays effective organizational skills with ability to prioritize, multi-task, and perform several tasks in an organized manner.
  • Ability to function independently with minimum supervision.

Qualifications

  • High School Graduate.
  • Associate Degree in Medical Secretarial Science or equivalent experience.
  • Knowledge of computer applications and programs such as Outlook, Word, and Excel.
  • Knowledge of medical terminology.
  • Valid North Carolina driver license.
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