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Worksite Wellness Manager

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Location: Pinehurst, North Carolina Facility: 66 - Physician Group Clinics Department: OCCUPATIONAL HEALTH WELLNESS Schedule: Full Time: 40 hrs/wk Shift: Day Shift Hours: 8am to 5pm Job ID: 2024-16838

Overview

PositionSpecificCompetencies:WorksiteServices Manager

Inaddition tothefollowingessential positioncompetencies, othercompetencies mayberequired tomeet changing organization needs.

  1. Usesanappropriateinterpersonalandorganizationalapproachtoplan services.
      • Develops and presents employerpresentationsofproposals
  • Employer customer meetingstoexplain thescreening process,setupdatesand times, and performa site review
  • Employee presentations toexplain thescreeningsandmotivateemployees to participate
  • Collaborate withtheEpicteam todevelop work flow processwithin Epicfor worksite registration, clinical data inputting, billing, and reporting.
  • Sign-up, complete registration andconsent formsahead ofthescreeningsothe employee is in the Epic system
  • Coordinate withtheclosesthospital laboratory toplanblooddraw labor,blood processing and reporting back into Epic
  • Organize, train,perform competency check-offs forthetransfer laborneededateach screening (phlebotomists, nurses, medical office assistants)
  • Ensureallequipmentandsuppliesneededareinplaceandworking
  • Review laboratory resultsandinformemployees ofcriticalvalues(perphysician protocol and FirstHealth policy and procedure)
  • Compileindividualreports
  • Organizenurselabortoreviewindividualreportswitheachemployee
  • Measuresandreportsemployeeandemployersatisfactionlevelsandfeedback
  • Compileandcommunicateaggregateemployerreports
  • Processes employee payroll
  • Develops marketing plan to increase worksite services market share. 
  • Ensures all data entry for worksite services is accurate and complete for each event.
  • Reviews financial data for accuracy. 
  • Assist with annual budget planning to include capital expenses. 
  • Collaborates with all FH team members to ensure worksite services are delivered efficiently and is successful
  • Orders supplies as appropriate.
  • Proficient in EPIC and Systoc EMR.

  1. Usesappropriatesafetyandinfectioncontrolmeasures.
  • Collaborates with Occupational Health and Wellness Director, Clinical Lead RN, and Ambulatory Qualityteam todevelop worksitepoliciesandproceduresandcompetency check­ offs
  • Ensuresthat allOSHAregulations,CUAWaivedandotherappropriatepoliciesarefollowed
  • Wearsglovesandfollows BodySubstance Isolation Standardswhenever contacting bloodor body fluids
  • Ensures all needles areplacedinsharps containers andallmaterial withbloodorbodyfluids are disposed of properly
  • Ensures thatallscreeningareasequipmentareproperlycleanedbetweenpatients.
  • Uses biometric screening software to capture participant data. 

  1. Teaches/directs/advises/informsothersinanappropriatemanner.
  • Communicates accurateandtimely information tophysicians, APPs,staff,patients, administrations, and other departments
  • Plansandfacilitatesprovidermeetingsandstaffmeetings
  • Enhanceseffectivecommunication,verbalandwritten
  • Maintains staffcallandworkschedules inatimely mannerandinanappropriate locations that encourages communication.
  • Follows FHCpolicy andphilosophy topromoteongoing education and/orskillsettraining applicable to a clinic setting for all staff and healthcare professionals
  • Coordinates stafftrainingandcontinuingeducation reportsandperforms performance evaluations of immediate staff in atimely manner and in conjunction with FHC HR protocols
  • Ensures correctstaffpatternsthatsupportcrosstrainingandpromotequality clinicoperation even when short staffed.
  • Obtains UDS Train the Trainer certification and trains other staff as needed.
  • Obtains BAT Train the Trainer certification and trains other staff as needed. 
  • Obtains CAOHC certification, assists with staff training. 
  • Obtains NIOSH certification, assists with staff training. 
  • Ensures all billing for worksite services is billed timely and accurately. 

  1. Reports/recordsinformationappropriately.
  • Enters and records patient information and biometric/immunizationdatainaconcise and accurate manner
  • Ensures thatalltest results,interpretations,etc.arestoredperpolicyandprocedure
  • Utilizes reports anddatagenerated by thebiometricscreening ITsystem tolaunch health risk assessment surveys to employees, identify and communicate risk stratification patterns, produce individual and employer reporting
  • Recommends andorganize health promotion programming totargetspecificemployerhealth population high risks outcomes

Responsibilities

PositionSpecificCompetencies:WorksiteServices Manager

Inaddition tothefollowingessential positioncompetencies, othercompetencies mayberequired tomeet changing organization needs.

  1. Usesanappropriateinterpersonalandorganizationalapproachtoplan services.
      • Develops and presents employerpresentationsofproposals
  • Employer customer meetingstoexplain thescreening process,setupdatesand times, and performa site review
  • Employee presentations toexplain thescreeningsandmotivateemployees to participate
  • Collaborate withtheEpicteam todevelop work flow processwithin Epicfor worksite registration, clinical data inputting, billing, and reporting.
  • Sign-up, complete registration andconsent formsahead ofthescreeningsothe employee is in the Epic system
  • Coordinate withtheclosesthospital laboratory toplanblooddraw labor,blood processing and reporting back into Epic
  • Organize, train,perform competency check-offs forthetransfer laborneededateach screening (phlebotomists, nurses, medical office assistants)
  • Ensureallequipmentandsuppliesneededareinplaceandworking
  • Review laboratory resultsandinformemployees ofcriticalvalues(perphysician protocol and FirstHealth policy and procedure)
  • Compileindividualreports
  • Organizenurselabortoreviewindividualreportswitheachemployee
  • Measuresandreportsemployeeandemployersatisfactionlevelsandfeedback
  • Compileandcommunicateaggregateemployerreports
  • Processes employee payroll
  • Develops marketing plan to increase worksite services market share. 
  • Ensures all data entry for worksite services is accurate and complete for each event.
  • Reviews financial data for accuracy. 
  • Assist with annual budget planning to include capital expenses. 
  • Collaborates with all FH team members to ensure worksite services are delivered efficiently and is successful
  • Orders supplies as appropriate.
  • Proficient in EPIC and Systoc EMR.

  1. Usesappropriatesafetyandinfectioncontrolmeasures.
  • Collaborates with Occupational Health and Wellness Director, Clinical Lead RN, and Ambulatory Qualityteam todevelop worksitepoliciesandproceduresandcompetency check­ offs
  • Ensuresthat allOSHAregulations,CUAWaivedandotherappropriatepoliciesarefollowed
  • Wearsglovesandfollows BodySubstance Isolation Standardswhenever contacting bloodor body fluids
  • Ensures all needles areplacedinsharps containers andallmaterial withbloodorbodyfluids are disposed of properly
  • Ensures thatallscreeningareasequipmentareproperlycleanedbetweenpatients.
  • Uses biometric screening software to capture participant data. 

  1. Teaches/directs/advises/informsothersinanappropriatemanner.
  • Communicates accurateandtimely information tophysicians, APPs,staff,patients, administrations, and other departments
  • Plansandfacilitatesprovidermeetingsandstaffmeetings
  • Enhanceseffectivecommunication,verbalandwritten
  • Maintains staffcallandworkschedules inatimely mannerandinanappropriate locations that encourages communication.
  • Follows FHCpolicy andphilosophy topromoteongoing education and/orskillsettraining applicable to a clinic setting for all staff and healthcare professionals
  • Coordinates stafftrainingandcontinuingeducation reportsandperforms performance evaluations of immediate staff in atimely manner and in conjunction with FHC HR protocols
  • Ensures correctstaffpatternsthatsupportcrosstrainingandpromotequality clinicoperation even when short staffed.
  • Obtains UDS Train the Trainer certification and trains other staff as needed.
  • Obtains BAT Train the Trainer certification and trains other staff as needed. 
  • Obtains CAOHC certification, assists with staff training. 
  • Obtains NIOSH certification, assists with staff training. 
  • Ensures all billing for worksite services is billed timely and accurately. 

  1. Reports/recordsinformationappropriately.
  • Enters and records patient information and biometric/immunizationdatainaconcise and accurate manner
  • Ensures thatalltest results,interpretations,etc.arestoredperpolicyandprocedure
  • Utilizes reports anddatagenerated by thebiometricscreening ITsystem tolaunch health risk assessment surveys to employees, identify and communicate risk stratification patterns, produce individual and employer reporting
  • Recommends andorganize health promotion programming totargetspecificemployerhealth population high risks outcomes

Qualifications

Qualifications:

Thefollowing, orequivalents, aretheminimum requirements necessary toperform theessential functions of the position.

Education/formaltraining/licensure/certifications/experience:

HighSchoolGraduate

Two years (2)healthcare experience required.

Organizing Wellness / Biometric events and/or activities required

Word, Excel, Epic experience

DOT UDS Certification, DOT BAT Certification, NIOSH Certification, CAOHC CertificationAchievablewithin 90 days of hire

AdditionalSkills:

Strong interpersonal and verbal communicationsskills; organizationaland event, team management skills; flexibility; creative problem solving; working with technology; presentation; develop accurate reporting

WorkingConditions:

Regionaltraveltoemployerwork-sitesandpresentations50%oftime;Exposure toemployerwork-sites;

PhysicalRequirements:

Ableto communicate clearly andconcisely; visual acuity;ability towithstand longperiodsofwalking, standing, occasional lifting 50 lbs. or less, bending, stooping.

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