Pre Registration Coordinator

Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

Responsible for Pre-Registration of patients by phone

Responsible for Pre-Registration of patients' including updating demographic and insurances information and creating accurate and thorough registration records.  The successful candidate will be responsible for the collection of copays and financial counseling services, as needed.  Adheres to confidentiality requirements when handling patients information.  After completing 90 days of onsite traning in Pinehurst NC there is an opportunity to work remotely. 

High school diploma/GED required 

In a fast paced ever changing time sensitive environment; multitasking is a must in Pre Reg world. 

In addition, the following are essential:

• Ability to work independently
• Have self-discipline
• Be a team-player
• Being productive
• Confident
• Self-motivated to meet daily goals.

Prefer candidates with:

• Experience in customer service (preferably in healthcare) with following skills:
• Knowledge of medical terminology
• Effective communication skills
• Customer service oriented 
• Knowledge of basic computer programs 

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.